Contact Our Team

Have questions about a specific new betting site or want to share your experience with a bookmaker? Every message goes to a real inbox and gets a personal reply. We aim to respond within one working day — no automated scripts or endless queues.

Reader Queries

Questions about a sportsbook review, feedback on our rankings, or general advice on betting payment methods.

[email protected]

Commercial & Partnerships

Listings for new betting platforms, affiliate proposals, and commercial collaborations.

[email protected]

Corrections & Updates

Found a broken link, an outdated sign-up bonus, or discovered an unexpected withdrawal delay?

Let us know

Topics We Cover

Our inbox handles a broad mix of messages. Here are the queries we resolve most frequently:

  • Clarification on how a specific new betting site was reviewed.
  • Suggestions for new UK bookmakers we haven't put through our testing cycle yet.
  • Requests to update withdrawal speeds, odds features, or bonus terms in a review.
  • Advertising, affiliate integration, and business proposals.
  • Press and media enquiries.
  • Help finding independent support for responsible gambling.

Frequently Asked Questions About Contacting Us

What is the average response time?

The vast majority of messages receive a reply within one working day. More complex queries—like detailed partnership proposals or technical disputes about a bookmaker—can take up to 48 hours. We prefer taking the time to provide a thorough answer over sending a superficial generic reply.

I know a great new betting site. Can I suggest it?

Absolutely! We actively welcome recommendations. Mention the bookmaker's name and why you think it belongs on our top list. Our team will then put it in the queue for a full evaluation: we test the deposit process, the actual withdrawal speeds, and the depth of the sports markets.

Do you offer paid listings?

We exclusively work with partners that offer a fair, secure, and fast betting experience under a valid UKGC licence. Commercial partnerships are handled transparently. Crucially: paid relationships never alter our editorial scores or review conclusions. Only factual test results determine a site's position in our rankings.

A betting site from your list is delaying my withdrawal. What now?

Send us a clear, factual summary of the issue. Did they stall a payout with excuses? Did they unexpectedly ask for endless documents despite advertising 'fast withdrawals'? While we are not customer support for these bookmakers, we log every complaint. Repeated payment issues at the same platform will immediately lead to a lower score or complete removal from our site.

Where We Are Based

Our team operates as a dedicated, remote editorial desk. We focus 100% on analysing and testing new betting sites and platforms for the UK punter. Because we work digitally, we do not have a physical visiting address. All communication runs efficiently via the email address provided above.

Responsible Gambling
Being able to deposit and bet quickly is great, but always play responsibly. If gambling is causing problems for you or someone you know, free and confidential help is available via GamCare or BeGambleAware.